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Data Protection information

MSIG Insurance Europe AG (“MSIG”) would like to thank you for visiting our website and your interest in our products. The protection of your personal data is important to us and we would like you to feel safe when you visit our website. For these reasons, we have compiled some important information about the information which is collected, processed and used when you use our website under consideration of the provisions of data protection law.

1. Personal data
Personal data are individual details about personal or material circumstances of a specific or specifiable natural person. This includes information such as your correct name, your address, your telephone number and your date of birth. Information which cannot be related to your actual identity is not considered to be personal data, however. This includes the number of users of our website or comparable summarised information.

2. Collection of personal data when you visit the website
You can visit our website without providing personal details. When you have access to our website, we record temporary information about type and duration of the respective use as standard (general use data such as the connection data of the requesting computer, the websites you visit on our website, the date and duration of the visit, the identification data of the browser and operating system type used as well as the website from which you visit us). We issue an ID per visit (session ID). These data are deleted or used in anonymised form for statistical purposes at the end of the respective session.

Any additional personal data such as your name, your address, telephone number or e-mail address are not recorded unless you volontarily provide these as part of a survey or to conduct an information request.

3. Processing and use of personal data
Any personal data you provide will be used by us exclusively for the purposes of technical administration of the website and to answer your queries. We will store the data within the framework of statutory provisions and protect it from the unauthorised access by third parties.

There will be no transmission of your personal data to third parties unless you have given your explicit consent to this or passing on is otherwise permitted by law.

4. Data security
MSIG takes all necessary technical and organisational security measures to protect your personal data from loss, unauthorised access or any other abuse. Your data are therefore stored in a safe operating environment which is not open to the public.

If you wish to get into contact with us by e-mail, we would like to point out that the confidentiality of the information transmitted is not guaranteed. The content of e-mails can be seen by third parties.

5. Information, correction, delition an blocking
You are entitled to request information from us at any time about the personal data stored about you and the correction of incorrect data. For this purpose, you can reach us using the contact data provided at the end of this data protection information.

Under consideration of the provisions of data protection law, we will delete the personal data stored about you without any action necessary on your part if knowledge of it is no longer required to satisfy the purpose pursued by the storage or if the storage is inadmissible for any other legal reasons. In some cases provided for by law (e.g. statutory storage duties), your data may be blocked instead of being deleted.

6. Questions and contact
In the case of questions on this data protection information or on a processing of your personal data and in the event of information or correction requests, ideas or complaints, please contact the following address at any time:

MSIG Insurance Europe AG
An den Dominikanern 11-27
D-50668 Köln

Telefon: 0221 37991-0
Telefax: 0221 37991-200
E-Mail: datenschutz@msig-europe.com